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Commissary Officials Pause Guard Outreach Program

Commissary On-Site
Commissary On-Site
Washington Report

The Defense Commissary Agency has temporarily suspended its National Guard and Reserve on-site sales program, according to a DeCA spokesman.

Started in 2008, the program delivers commissary items to areas not served by a military commissary, providing Guardsmen and Reservists an opportunity to buy groceries at reduced prices compared to most retailers.

The sales typically last two or three days and are organized in cooperation with Guard and Reserve units. They are open to all authorized commissary shoppers.

The program has been suspended while DeCA refines its operational procedures, according to spokesman Kevin L. Robinson.

This affects only two events scheduled in June — an on-site sale at the Marietta Military Family Support Center near Atlanta, Georgia; and another that had been scheduled for Camp Shelby, Mississippi.

Robinson said events currently slated for July will proceed as scheduled.

“The temporary halt will allow DeCA to ensure the best shopping experience for our patrons at these events,” he said. “DeCA is working with all responsible parties to resume normal services within the next 30 days.”

Robinson said the suspension came after a recent review determined some aspects of the on-site sales needed to be improved. He said such evaluations are routine.

“We regret any inconvenience this presents to our host Guard/Reserve units and our patrons,” said Willie Watkins, DeCA’s chief of e-business. “We are taking a timeout to ensure all aspects of the program are functioning according to our standard operational procedures.”

Since the on-site sales program began, DeCA has served over 430,700 customers at more than 945 sales events, officials said. This has yielded more than $19 million in patron savings, officials said.